Biobest Privacy Notice
BIOBEST GROUP NV is a Belgian company headquartered at Ilse Velden 18, 2260 Westerlo, Belgium. BIOBEST GROUP NV is committed to respecting and protecting the privacy of our constituents. We take the protection of your personal information seriously. We will at all times be transparent and process your data lawfully and in compliance with any relevant regulation.
By using this web order platform, Biobest Group NV as the controller will process only strictly necessary collected data such as personal and electronic identification data, and data concerning your professional life and interests. Your data will be used for the following purposes:
  • Managing your web ordering account in order to allow you to consume our online services;
    •  We will engage in this activity to manage our contractual relationship with you.
  • Offering you customer support (which may be product or service related)
    • We will engage in this activity to manage our contractual relationship with you or where we have a legitimate interest 
  • During website maintenance and support activities, in order to ensure the security of our web-based applications and your personal data, and/or to enhance functionality of our website;
    • We will engage in this activity where we have a legitimate interest.
  • Aggregating and/or anonymizing Personal Information. We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which may be used and disclosed for any purpose.
In case we base our self on our legitimate interests to process your personal data, you have the right to object at all times against this processing, on grounds relating to your particular situation, by sending an e-mail to
Your personal data may be disclosed to our affiliates or subsidiaries for the purposes mentioned above and to our 3rd party providers, who provide services such as website hosting, data analysis, information technology and related infrastructure provision, and email delivery. Furthermore, your electronic identification data (e.g. cookies) might also be shared with other providers like social media platforms, when you consume their services on our webshop via imbedded plugins or direct links to their websites. These websites may operate independently from BIOBEST GROUP NV, and may have their own privacy notices, statements or policies. We strongly suggest that you review them to understand how your personal data may be processed in connection with those sites. The Biobest Privacy Notice does not apply to them. The visit of these links will be at your own risk.  
In order to facilitate switching between different service providers, you may at any time request your collected data by sending an email to Your data will not be further processed other than to run the services nor will it be rented or sold to any outside organizations.
When a purpose of a data processing activity is no longer applicable, BIOBEST GROUP NV will automatically delete all the data related to this processing purpose concerned, unless agreed otherwise. BIOBEST GROUP NV will store specific data required by law (such as financial data) for as long as required under applicable law. You may at all times request, amend, rectify or delete your personal data by sending us an email at or by logging into your account in order to exercise the above-mentioned rights.
Should you have any question or complaint regarding our statement or your rights, please send an email to or contact your local supervisory authority1.
If we decide to make changes to this Privacy Statement, we will post the changes on this website so that you will always know what Personal Data we collect, and how we use it. We therefore encourage you to periodically look for updates to this Privacy Statement.